Site Support Services

Empower your clinical trials with TOTAL’s comprehensive site support services tailored to address the intricate challenges of diverse recruitment and retention. Going beyond standard DSAT benchmarking, TOTAL’s approach involves establishing meaningful relationships with sites, understanding their unique needs, and providing tailored solutions. Our protocol review and site feedback summaries, crafted in collaboration with Expert Panel sites, offer invaluable insights into enrollment targets, recruitment timelines, and potential challenges. Engage with TOTAL at Investigator Meetings, ensuring site buy-in and fostering understanding of our commitment to site success.

Our site-focused management team conducts customized, one-hour training programs, addressing key recruitment and retention concepts, utilizing direct feedback from sites, resulting in a remarkable 30% increase in enrollment activity within 45 days. TOTAL also extends its impact through community outreach and onsite ambassadors, reaching specific minority and therapeutic area communities globally. Elevate your clinical trial success by partnering with TOTAL for unparalleled site support and a holistic approach to diversity.

D Dash™ – Metrics Dashboard

Our diversity programs include the D DASH service:

Proprietary tool for tracking and monitoring diverse enrollment in clinical trials.
Conducts weekly data reviews to assess progress towards diversity goals.
Receives live data feeds from sponsors’ EDC or IWRS systems.
Modifies recruitment activities based on site progress.

Study Startup

Utilizes DTEACH™ best practices portal for targeted improvements.
Detailed feasibility and site access using the Diversity Site Assessment Tool (DSAT).
DSAT benchmarks sites on 25 critical factors for diversity and inclusion.
Project kick-off Meetings to establish project foundations.

Site Support

Comprehensive support services for diverse recruitment and retention.
Community outreach and onsite ambassadors for global impact.
Establishes meaningful relationships with sites.
Customized training programs for site success.

Creative Messaging

Study specific patient facing website for a seamless online experience.
Study specific advocacy initiatives through partnerships with advocacy groups.
Recruitment kits, providing educational materials for increased enrollment.
Online (digital marketing initiatives) for targeted campaigns.

Physician Relationships and Referral Program

Forges connections with diverse physicians and research investigators.
Enhances clinical trials through strategic site selection and inclusive outreach.
Establishes a powerful referral network.
Utilizes racial and ethnic platforms for outreach.

Recruitment

Crafting effective recruitment and retention plans targeting specific patient populations.
Setting site-specific enrollment goals tracked through D Dash™.
Proactive management and contingency services for meeting enrollment targets.
Diversity-specific training and site visits.

Diversity in Clinical Trials: Ensuring Representation and Equity

Developing a Better Understanding of the Knowledge, Expertise, and Best Practices at Clinical Research Sites to Meet the Needs of an Increasingly Diverse United States Population.

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