Our programs include the D DASH service. D DASH™ is a proprietary tool used to closely track and monitor the diverse enrollment of subjects into a trial. D DASHTM receives a live feed from the sponsor’s EDC or IVRS system of each participant enrolled. Data collected is dependent upon the metrics being collected for a study and can include gender, age, race, and ethnicity of the participants. Diversity metrics for the study are preset and provided by the sponsor. Data is reviewed at least weekly by the project team and assessed for progress towards the diversity goal. Progress updates are communicated to internal study team members as well as to clients during meetings. Recruitment activities will be modified or amplified based on a site’s progress to a diversity target.

Study Startup

Embark on your research journey with confidence through our Study Startup Services, meticulously designed to streamline your project’s initiation phase. Our Project Kick Off Meeting brings stakeholders together to establish a solid foundation, introducing the study team and project scope, aligning on timelines, and detailing execution and communication plans. Our robust escalation and issue resolution process ensures smooth project flow.

When it comes to Feasibility and Site Access, we go above and beyond. We leverage our expertise to identify sites with the optimal therapeutic area experience and access to the desired patient population. Utilizing the Diversity Site Assessment Tool (DSAT), pioneered by our CEO, Dr. Diana Foster, we assess sites comprehensively.

DSAT benchmarks sites on 25 critical factors, providing a numerical score indicative of their diversity and inclusion practices. Armed with this valuable insight, sites can utilize our DTEACHTM Best Practices Portal for targeted improvements, ensuring successful study enrollment and performance. Contact us for a proactive approach to study startup, where precision and diversity go hand in hand.

Physician Relationships and Referral Program

Our expertise extends beyond strategic site selection to forge impactful connections with physicians and research investigators from diverse racial and ethnic backgrounds.

TOTAL Diversity excels in creating robust plans that seamlessly link local healthcare professionals with study sites, establishing a powerful referral network. Leveraging our extensive relationships with hundreds of research sites, we ensure targeted connections with local Therapeutic Area (TA) specialists. What sets us apart is our innovative approach to inclusivity, tapping into specialized racial and ethnic platforms such as blackdoctors.org and blackdoctors.us.

With TOTAL Diversity, your clinical trials benefit from a unique blend of strategic site selection and a finely tuned outreach strategy that taps into the wealth of diverse talent within the medical community. Elevate your research endeavors with TOTAL Diversity and ensure a more inclusive, effective, and impactful clinical trial experience.

Site Support

Empower your clinical trials with TOTAL’s comprehensive site support services tailored to address the intricate challenges of diverse recruitment and retention. Going beyond standard DSAT benchmarking, TOTAL’s approach involves establishing meaningful relationships with sites, understanding their unique needs, and providing tailored solutions. Our protocol review and site feedback summaries, crafted in collaboration with Expert Panel sites, offer invaluable insights into enrollment targets, recruitment timelines, and potential challenges. Engage with TOTAL at Investigator Meetings, ensuring site buy-in and fostering understanding of our commitment to site success.

Our site-focused management team conducts customized, one-hour training programs, addressing key recruitment and retention concepts, utilizing direct feedback from sites, resulting in a remarkable 30% increase in enrollment activity within 45 days. TOTAL also extends its impact through community outreach and onsite ambassadors, reaching specific minority and therapeutic area communities globally. Elevate your clinical trial success by partnering with TOTAL for unparalleled site support and a holistic approach to diversity.

Recruitment

Our team of experts crafts effective recruitment and retention plans targeting specific patient populations, ensuring culturally and linguistically appropriate messaging. Individual site and country recruitment plans, customized for cultural nuances, are developed and meticulously implemented, with site-specific trainings conducted to align strategies and responsibilities.

TOTAL’s commitment extends to diversity-specific training and site visits for both high and low-enrolling sites, optimizing enrollment outcomes. Our holistic approach includes setting site-specific enrollment goals, managing, training, and participating in enrollment contracts, tracked through the advanced D-Dash™ metric dashboard.

The program launch is a dynamic event showcased at Investigator Meetings, followed by proactive management and contingency services to meet enrollment targets. Stay informed and engaged with bi-monthly enrollment webinars and newsletters, and leverage TOTAL’s expertise for seamless patient recruitment planning and management, ensuring success across diverse populations. Choose TOTAL for a strategic, culturally sensitive, and results-driven approach to clinical trial recruitment.

Creative Messaging

TOTAL offers a cutting-edge suite of services to enhance patient recruitment and engagement. Our Study Specific Patient Facing Website provides a seamless online experience, offering informative pages, a site locator, FAQs, and a regulatory-approved pre-screener. With a referral process that ensures swift follow-up, this approach has garnered a 75% interest rate among comparable patient populations.

Our Online (Digital Marketing Initiatives) leverage targeted online campaigns through social media platforms and Clinical Connection, generating an 8% increase in website referrals. TOTAL’s Study Specific Advocacy (Digital Marketing) Initiatives extend awareness through partnerships with national and international advocacy groups, utilizing banner ads, email marketing, and clinical trials email ads, with metrics tracked through our DDASH™ dashboard.

To bridge the knowledge gap, TOTAL’s Recruitment Kits provide educational materials, including posters, fliers, brochures, and informed consent flip charts. These materials, reviewed and approved by CLIENT, have consistently led to increased enrollment and participant understanding.